personal data protection charter
This personal data protection charter (below: the "Charter") describes the commitment of the Website of OFFICE DE TOURISME INTERCOMMUNAL ROUSSILLON CONFLENT - Place Henri Demay, 66130 Ille sur Tet - SIRET 246 600 415 00144. William BURGHOFFER, the President as data controller with regard to respect for private life and the protection of the personal data of its users. This Charter was drawn up to enable you to become acquainted with the practices and conditions under which www.tourisme-roussillon-conflent.fr collects, uses and stores your personal data (below: the “Data”).
There you will find a description of the various “Data” that we can collect and process or that you can send to us when you access and / or use www.tourisme-roussillon-conflent.fr (the “Website”). The term “Website" designates only the Website www.tourisme-roussillon-conflent.fr
Given the constant evolution of laws and regulations in terms of technology and the protection of personal data, this Charter can be updated. The current version will be accessible on the Website.
If any of the clauses of this Charter should be declared null or contrary to the regulations, it will be deemed unwritten but will not result in the nullity of the other clauses of this Charter.
This Charter applies to "Data collected":
It does not apply to information collected by all third parties (eg GOOGLE ANALYTICS) or through websites managed by them, including applications or content redirecting the user to the Website. Thank you for carefully reading the Charter regarding the processing of your Data. We inform you that browsing our Website necessarily implies acceptance of this Charter. If the charter does not obtain your membership, we invite you to leave our Website. It is your responsibility to check that the Data communicated to www.tourisme-roussillon-conflent.fr are compliant.
1. WHAT ARE THE DATA COLLECTED BY www.tourisme-roussillon-conflent.fr?
Depending on the nature and purpose of your interaction with www.tourisme-roussillon-conflent.fr (information on contact forms, as well as during any telephone exchanges) we may collect the following Data:
2. HOW IS YOUR DATA COLLECTED?
Data can be collected in different ways on the Website. The Data can be collected directly when you transfer them to us by means of the contact forms and the creation of a user account, subscription to the Newsletter available on www.tourisme-roussillon-conflent.fr and / or communicated when you contact us by phone. When you contact us using these various means, a copy of your exchanges with www.tourisme-roussillon-conflent.fr, including email addresses, can be made and archived. www.tourisme-roussillon-conflent.fr also indirectly collects certain Data by means of cookies.
3. WHY IS YOUR DATA COLLECTED?
If you are a simple user, we collect your Data to:
Analyze traffic and data on the website in order to measure the number of users of the Website, to make it easier to use and to ensure its ability to respond quickly to your requests.
To secure your browsing and improve your user experience, in particular by recognizing the username and password that you have already provided so that you do not have to enter them if you connect to a private part of the Website. Refusal of these will prevent any connection to this part of the Website (identification impossible).
What is a cookie?
A cookie is a text file saved on the hard drive of your terminal (computer or telephone) after a request of the server managing the website visited. It contains information on the navigation carried out on the pages of the Website. The objective is to facilitate the subsequent use of the site by the same person and to navigate in an optimal way.
How do cookies work?
On your computer, your browser (Internet Explorer, Firefox, Chrome, Safari, etc.) manages cookies. It receives the order to save them from the server (the principle of cookies is part of the HTTP protocol used for exchanges on the Web). It is the browser that records them and it is also the browser that allows you to control them, according to your wishes. You can refuse any cookie recording (but access to certain features of the site will then be impossible). Your browser allows you to find, list and delete them. Even if you do not delete them, they will disappear because they have an expiration date, several months or “end of session”, which is the moment you leave the site you were visiting.
Setting up your browser
You can authorize or refuse the recording of cookies with the appropriate parameters of your browser. Here is how to configure the acceptance of cookies with the most commonly used browsers:
For Internet ExplorerTM: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For SafariTM: https://support.apple.com/kb/ph21411?locale=fr_CA
For OperaTM: http://help.opera.com/Windows/10.20/fr/cookies.html
4. WHO PROCESSES YOUR DATA?
Your Data is processed by the staff and collaborators of www.tourisme-roussillon-conflent.fr in charge of:
As part of our activity, and for processing purposes, your Data may be communicated to subcontractors and in particular:
Each of these companies respects a confidentiality commitment concerning the use and processing of personal data.
All of the aforementioned subcontractors are bound by contractual obligations to respect the confidentiality and protection of Data and to process them only for the purposes to which we transmit them.
Your Data may be transmitted to any buyer or other successor in the event of a merger, assignment, restructuring, reorganization, dissolution or other sale or transfer of part or all of the assets of www.tourisme-roussillon-conflent.fr due to uncertainties or bankruptcy, liquidation or other processes in the context of which User data www.tourisme-roussillon-conflent.fr are among the assets sold.
Finally, we are also likely to disclose your Data:
This possible disclosure includes the exchange of information with other companies and organizations for the purposes of protection against fraud and counterfeiting.
The Website may contain links to various sites and social networking platforms managed on third-party servers, by people or organizations over which www.tourisme-roussillon-conflent.fr has no control. Therefore, we cannot be held responsible for the way in which your Data will be stored or used on the servers of these third parties. We advise you to read the applicable data protection charter for each third-party website that you access via the Website in order to appreciate the way in which your Data will be used.
5. HOW LONG IS YOUR DATA KEPT?
www.tourisme-roussillon-conflent.fr only stores your Data for the time necessary for the purposes set out in Article 3. This storage period is not the same depending on the Data in question, the nature and purpose of the collection being likely to vary this duration. Likewise, certain legal obligations impose a specific retention period.
When you have subscribed to the Newsletter, we will keep your email address until you unsubscribe.
When you contact www.tourisme-roussillon-conflent.fr using the contact form or when you communicate with us by telephone, your data may be kept:
If you make a request to delete Personal Data, your Site user account will be deactivated and anonymized, then completely deleted after the aforementioned periods from the day you made the request. Finally, with regard to the cookies Data collected, they will be kept for up to six (6) months for cookies measuring the audience and up to thirteen (13) months for others. Beyond the aforementioned retention periods, your Data will be anonymized to be kept for exclusively statistical purposes.
6. HOW IS YOUR DATA PROTECTED?
Your Data is kept on a secure server and protected by a firewall and antivirus. We have implemented technical and organizational measures intended to guarantee the security and confidentiality of your Data against any accidental loss and against any unauthorized access, use, modification and disclosure. Given the features inherent in the Internet, however, it is impossible for us to guarantee the optimum security of the exchange of information on this network. We strive to protect your Data, but we cannot guarantee the absolute security of the information transmitted to the Site. You agree that you transmit your Data at your own risk. We cannot be held responsible for any failure to respect the confidentiality parameters or the security measures in place on the Site. As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep the password for access to your user account secret. Under no circumstances divulge it to third parties. Likewise, be careful when you disclose information in the public sections of the Site, which can be viewed by any user of the Site.
7. WHAT ARE YOUR RIGHTS?
You can choose how the Data you send us is used:
Subject to the conditions provided for by said regulations for the exercise of these rights, you benefit from:
You acknowledge however that the processing performed before the revocation of your consent remains perfectly valid. You also have the right to object without reason for www.tourisme-roussillon-conflent.fr to analyze your Data in order to share it for marketing purposes.
OFFICE DE TOURISME INTERCOMMUNAL ROUSSILLON CONFLENT
Place Henri Demay
66130 Ille sur Tet
We have one month to answer to any request relating to the exercise of your rights. This period may be extended by two months, due to the complexity or too many requests.
8. STORAGE OF DATA COLLECTED BY SITE NAME
The Data collected during the use of the Site is stored exclusively on a server located in Europe (Country of the host), the hosting having been subcontracted by Hybride Conseil to the company OVH SAS - RCS LILLE METROPOLE 424 761 419 000 45 - 2 rue Kellermann, 59100 ROUBAIX France - VAT number FR 22 424 761 419